Our service for you as a
Landlord
With the service of GRATA DOMI you are well taken care of - as a vacation guest as well as owner and landlord
In 2019, over 109 million overnight stays were recorded in the tourism sector. In Croatia, vacationers can choose from over 273,000 vacation properties, but with such a large supply of tourist accommodation, challenges also arise for guests and landlords.
The year 2022 has again provided for new records and Croatia continues to be one of the most popular travel destinations. However, the demands of guests are also increasing and it is no longer appropriate to offer accommodation with furniture from the 1980s.
As a landlord you know how important the external appearance and visibility on booking portals and social media is. Your vacation property must be in an attractive and well-maintained condition and achieve a high level of satisfaction among guests, which then translates into good ratings. You probably also know the difficulties around renting and maintaining your properties.
Service overview
All-round service
We offer a wide range of services related to your property. We take care of the monthly inspection up to the full service.
Guest communication
We will gladly take over the entire processing for you! However, in order to also provide you with timely information about occupancy and revenue, landlords receive their own access to the management program with us.
Contact
Many paths lead to the goal – our first is to get to know you. Because you can only „feel and understand“ your counterpart in personal conversations – feel welcome to a real or virtual coffee.
Cleaning & Maintenance
After a long journey there is nothing better than to rest for a short moment in a clean and well-kept apartment/house. Let us together provide your guests with this feel-good moment.
Concept & ad creation
You want to stand out from the 08/15 providers and do not worry about occupancy despite numerous accommodations in your region?
Then we should definitely get to know each other.
Styling, Quality & Presentation
You want to feel at home and that is why we support you in the design and implementation of your property to make it your oasis of well-being.
Every customer has his individual needs and wishes, that’s why we adjust our services optimally to you. You can choose the services from our 3 packages.
OUR GRATA Packages:
GRATA
SILVER Package- Booking management (administration, managing bookings)
- Guest communication incl. e.g. e.g. your homepage, Facebook page etc.
- active promotion via our homepage & social media channels
- Optimization of rental prices (manually before marketing start)
- Placement and marketing of the accommodation on various booking platforms e.g. booking, Airbnb etc.
- Fees / commissions not included in this package
- Administration of the accommodations via beds24 Channelmanager with landlord access (view rights occupancy, data, numbers)
- Regular written reports about occupancy
- Management of guest ratings
GRATA
Platinum Package- INCL. SILVER PACKAGE
- Fees / commissions from booking platforms from package Platinum already included
- including settlement of rental payments from guests incl. invoicing and control of incoming payments
- *Curtax payments
- Execution of all necessary steps in case of cancellation / late payment
- Registration of guests at eVisitor
- Personal check-in for guests including acceptance of deposit if necessary
- Personal check-out incl. inspection of accommodation (refund of deposit)
- Peak rent updated daily based on supply / demand through PriceLabs software
- Monthly income declaration & occupancy / profit report
GRATA
titanium Package- INCL. SILVER/ PLATINUM PACKAGE
Emergency service - Preparation of a detailed Welcome Book for guests with all necessary information, as online and print version
- Pre-seasonal cleaning and replenishment of all consumables
- Consumables
- Kitchen utensils: including spices, cooking oil, vinegar, coffee filters, tea, sugar, kitchen roll, garbage bags, detergents and cleaning cloths
- Bathroom: including toilet paper, detergent, fabric softener
- Welcome packages for guests – includes: e.g. chilled drinks, fruit, local products such as soap or oil
- 50% discount on laundry services billing by kg or set possible
*Explanation Channel Manager:
A Channel Manager is server-side software that automatically matches and updates data with other channels (booking platforms). Typically, data such as accommodation information, prices, available periods and booking options are updated in real time. This prevents double bookings and aims for the best possible utilization.
Contact
Many roads lead to GRATA DOMI – your competent partner for all aspects of marketing and maintaining the value of your property.
You can use this form to request a non-binding offer. Would you prefer to get to know us in person? Then you are welcome to visit us in our office in Sibenik or we have a coffee together during a virtual meeting via Zoom.
Please book your appointment.
Of course you can also reach us by mail or telephone – we look forward to meeting you.
we look forward to getting to know you. We speak German, Croatian
and English – we are also happy to talk to you.
You can use this form to request a non-binding quote